Terms of Use

1. Acceptance of Terms

By accessing or using ContextReach ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

ContextReach is an AI-powered platform that helps businesses discover and reach potential customers. Our services include:

• AI-powered prospect discovery based on your solution description
• Contact enrichment with verified email addresses
• Automated email outreach campaigns
• Campaign analytics and tracking

3. Account Registration

To use certain features, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Acceptable Use

You agree NOT to use the Service to:

• Send spam or unsolicited bulk emails
• Violate any applicable laws or regulations (including CAN-SPAM, GDPR)
• Harass, abuse, or harm others
• Infringe on intellectual property rights
• Transmit malware or malicious code
• Attempt to gain unauthorized access to our systems
• Scrape or harvest data beyond permitted API usage
• Resell or redistribute our services without permission

5. Email Compliance

When using our email outreach features, you must:

• Comply with all applicable anti-spam laws
• Include accurate sender information
• Provide a clear unsubscribe mechanism
• Honor opt-out requests promptly
• Not use deceptive subject lines or content

6. Credits and Billing

Our Service operates on a credit-based system. You agree that:

• Credits are consumed when using discovery and outreach features
• Unused credits may expire according to your plan terms
• Credits are non-refundable except as required by law
• We may modify pricing with reasonable notice

7. Intellectual Property

The Service and its original content, features, and functionality are owned by ContextReach and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you upload or create using our Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our data practices.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:

• The accuracy or completeness of contact data
• Email deliverability or response rates
• Uninterrupted or error-free service
• That the Service will meet your specific requirements

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTEXTREACH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

11. Indemnification

You agree to indemnify and hold harmless ContextReach and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the Service will cease immediately.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes. Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15. Contact Us

If you have questions about these Terms, please contact us at:

Email: legal@contextreach.ai