Privacy Policy
Last updated: February 2026
1. Introduction
ContextReach ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered outreach platform.
2. Information We Collect
2.1 Personal Information
When you create an account, we collect:
- Name and email address
- Company name and job title
- Password (encrypted)
- Payment information (processed by our payment provider)
2.2 Usage Information
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information
- Usage patterns and feature interactions
2.3 Third-Party Data
When you connect your Gmail account, we request only the permissions necessary to send emails on your behalf. We do not read, store, or access your inbox contents.
Google API Services User Data Policy
ContextReach AI's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Data Collection via Google OAuth
We collect your email address and name via Google OAuth to create your account and identify your outreach campaigns.
Gmail Data Usage
We use your Gmail access solely to send outreach emails you have drafted and to track replies to those emails. We do not use your data for advertising or sell it to third parties.
Data Storage
All email data is encrypted at rest. We only store metadata (timestamps, recipient addresses) necessary for campaign analytics. We do not store the content of emails in your inbox. We only access email metadata (headers) to track outreach success and never read the content of your messages.
Human Access to Data
No human at ContextReach AI reads your emails unless you explicitly provide us with a specific email for troubleshooting support. Access to any user data is strictly limited and logged.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your discovery campaigns and outreach
- Send transactional emails and service updates
- Improve our AI models and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform
- Professional advisors (lawyers, accountants)
- Law enforcement when required by law
- Business partners with your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing communications
7. Cookies
We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use our service. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@contextreach.ai